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Pam Basco
Receptionist
Pam is fully involved in IIG’s day-to-day operations as an experienced Receptionist. Daily, she interacts with our customers, brokers, vendors, and companies. Prior to at IIG, Pam worked as an office assistant for many years while earning her BA in History and an MA in English. In her free time Pam enjoys watching NFL football and playing Fantasy football. |
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Andrew Callihoo
RV Sales Manager
Andrew possesses great sales skills and brings tremendous experience to the IIG sales force. Andy has been with IIG since 2003 and is a licensed P & C agent, devoting most of his time to selling RV insurance, and managing sales in the RV Division. Prior to joining IIG, Andrew spent many years in sales and marketing on a national level. In his free time, Andy enjoys reading and family. |
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Fernando Crissien
Bilingual Account Representative
Fernando brings many different skills to the table at IIG; as a licensed agent he specializes in selling all of our Mexico Insurance products. Prior to being hired on at IIG, Fernando worked as a CSR with America West Airlines. He attended university at NAU and majored in Hotel and Restaurant Management. In his personal time he enjoys playing sports, snow boarding, scuba diving, and traveling. |
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Sheri Eckerdt
Service Manager
Sheri has worked in most of IIG’s divisions, working her way up to Agency Service Manager. She is an experienced, licensed agent, and is highly trained in many of our specialty markets; selling in all our lines of insurance. Prior to joining IIG, Sheri worked as an insurance professional in Colorado. In her personal time, she likes all sports (Denver Broncos) and quality family time. |
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Brooke Fulton
Accounting Assistant
Brooke spends 100% of her time supporting our Accounting Division; her thorough, detail oriented nature is a perfect fit for the job. Prior to joining IIG, Brooke lived in San Francisco where she attended high school and worked at a running store. She currently attends NAU full-time. In her is spare time Brooke enjoys spending time with her sorority sisters, running and traveling. |
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Kristine Gonzalez
Bilingual Account Representative
Kristine is cross-trained and has worked in many different areas at IIG. Currently she is a key Account Representative (licensed, bilingual Agent) in our Crossborder Divisions. Prior to joining IIG she worked for 8 years as a Bilingual Paraprofessional. In her personal time, Kristine enjoys spending time with her daughter. |
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George Howington
IT Manager
George created the first interactive, online agency management application for Mexico Insurance all from scratch! He is well versed in all types of code, and has an extremely bright computer mind. Besides programming he oversees IIG’s IT Division. Prior to joining IIG, George spent many years working at Northern Arizona University where he also received his MBA. In his free time he enjoys hiking and the outdoors. |
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Erin Jiron
Account Representative
Erin currently acts as a licensed Account Representative, selling all our lines of insurance – particularly in our Specialty Lines division (Manufactured Homes). She is also highly involved with our retail sales in our Crossborder divisions. Prior to IIG, Erin worked at American Family Insurance, and prior to that she was an Optician. In her free time Erin enjoys taking her sons to the park, as well
as watching movies. |
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Dustin Jones
Bilingual Account Representative
Dustin is cross-trained Account Representative (licensed Agent) with IIG. He is highly fluent in Spanish and he spends a great deal of time with our Hispanic agents and clients. He will soon graduate from NAU with a business degree in Finance, and also with a minor in Spanish. Over the past few years, Dustin has spent time overseas in Spain. In his personal time Dustin enjoys hunting, fishing and playing sports. |
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Ashley Judd
Accounting Manager
Ashley is very cross-functional but now spends all of her time in our Accounting division. Since mid-2004 Ashley has taken full responsibility for all accounting related tasks for our insurance companies, clients, and brokers. Prior to joining IIG, Ashley enjoyed being a stay-at-home mom, raising her son Tristan. In her personal time she likes to workout and to go running (½ marathons). |
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Derek “Diego” Kartchner
Specialty Lines Sales Manager (Bilingual)
Derek started at IIG as an Intern. He soon developed into a licensed Agency Producer, and now is one of our Division Sales Managers. He is proficient in all of our lines of insurance, and possesses great experience in the Crossborder Insurance Markets. A few years ago, he graduated with a BA in Business and a minor in Spanish. Over the years, Derek has traveled extensively to Mexico and Latin America. In his personal time he enjoys sports and spending time with his family. |
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Alan Kohl
Management Consultant (Bilingual)
Alan is IIG’s management consultant for several aspects of Cross Border business, including professional motor sports. He has worked and lived in Mexico, Chile, and Puerto Rico performing Latin America Regional management responsibilities for AIG and ACE, Ltd. Alan’s core business is commercial cross border insurance. Alan is President of Proyecto Compasión, an IRS 501(c)3 which provides humanitarian assistance in Mexico’s northern state of Sonora http://proyectocompasion.com/
He and his wife, Esperanza, have close business and personal ties to Latin America. Alan hasn’t missed a Baja 1000 off road race since 1978. |
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Andrea & Jim Labelle
Vice President & President
Andrea and Jim Labelle founded IIG in 1999. Applying their extensive backgrounds in insurance (underwriting, sales, customer service and marketing). Andrea & Jim revolutionized distribution of cross border tourist insurance distribution. Together with their coworkers, in just over five years they have grown IIG to become the leading agency/MGA provider of Mexican Auto insurance. In their free time they both love to travel, play golf, ski, go hiking and spend time with their two sons. |
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Jack Mangels
IT Programmer
Jack is known by his peers as an IT wiz. He spends 100% of his time programming and creating valuable innovations for IIG. He is highly versed in many types of code and is very astute in insurance, as well. Prior to joining IIG, Jack spent most of his time programming as a contractor. In his personal time, Jack is a motorcycle enthusiast. |
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Roxanna McDade
Web Designer
Roxanna does design for IIG; she specializes in Website design and creation. Prior to joining IIG, Roxanna was a rigger for Cable Cam (known for filming football from above the field). She also has produced several books, postcards, greeting cards, articles, and photographs. In her spare time she likes to rock climb (formerly a professional rock climber), travel, mountain bike, surf, and play with her dog Champ. |
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Alicia “TC” Tessone
Customer Service Representative
Alicia (aka TC) mainly focuses on servicing our RV customers as a CSR, however, she is highly cross-trained and could work in all of IIG’s business divisions. In her free time TC enjoys knitting and creating art on her own and with her friends. She is known as a very artistic person. |
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Nate Watson
General Manager (Bilingual)
Nate has been with IIG for a number of years - he started as a licensed Agency Producer and has since taken responsibility for the successful operation of the company as General/Operations Manager. Nate has an education in International Business and Spanish as well as an MBA. In his free time Nate loves spending time with his four boys and his wife. He also is an avid sport junky. |
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Scott Whiteman
Account Representative
Scott is an Account Representative in IIG’s domestic insurance divisions (i.e. RV and MH). He is an experienced and educated sales professional. Prior to joining IIG, Scott worked for a Legal Technology firm in San Francisco and also graduated from NAU with a degree in Liberal Studies. In his spare time Scott enjoys the outdoors (climbing, biking, and snow boarding). |
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Floyd Woods
Texas Marketing Manager
Floyd has been in the Mexican Insurance business for many years. He actively recruits large and mid size accounts and is very well-known in the industry for his excellent sales ability. Prior to joining IIG in 2001, Floyd managed another Mexico auto program and spent time all over the US and Mexico. In his free time Floyd enjoys traveling and ocean fishing. |
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